Answers about orders, delivery, payment and refunds. If yours is not here, use the contact form.
Yes. You sign in with Steam to use the store, place orders and receive the skins you buy.
We send it as a Steam trade offer to the account linked to the trade link you saved.
In Steam, open Inventory, then Trade Offers, then "Who can send me Trade Offers?". Your Trade URL is at the bottom of that page.
Most orders arrive in about 13 minutes. Steam availability, account restrictions or trade status can make it take longer.
Yes. Add as many available items to the cart as you like and pay for them together.
Yes. Steam shows every item in the trade offer, so you can check it before accepting.
Yes. Everything in the catalog is a real CS2 skin, delivered through the official Steam trading system.
No. You see and choose the exact skin, wear and price before you pay.
Visa and Mastercard. Other payment methods may be added later.
No. The full amount is shown before you confirm the purchase, and nothing is added afterwards.
You can switch between EUR and GBP at any time. The currency and final amount are confirmed at checkout before you pay.
Write to support straight away. If the order has not been processed yet, we can usually update the link.
Look at your Steam notifications, your saved trade link, your privacy settings and any trade restrictions on your account. If everything looks right, contact support.
Decline the offer and contact support with your order reference so we can look into it.